5 Moments of Need

The System Behind the Shift: Uber’s Workflow Learning Playbook

In Part 2 of this three-part series with the global learning team at Uber, we sit down with Ravish Sikka, Uber’s Global Learning Design Leader, to explore the power, and necessity, of implementing a true workflow learning methodology at scale.

Building on episode 1 in this series where Esha unpacked strategy and stakeholder buy-in, this episode dives into the practical side of transformation: how Uber adopted the 5 Moments of Need framework to close the gap between knowing and doing in one of the world’s fastest-moving, highest-stakes operating environments.

This episode is a must-listen for learning leaders looking to implement workflow learning at scale, build cross-functional alignment, and move beyond content creation toward true performance impact. Download or have a listen now!

 

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