The 5 Moments of Need® present a practical framework to drive higher job performance. The 5 Moments of Learning Need focus on the different times where workers need learning. They are: Apply—when you are learning while in the flow of work, Change—when you are adapting to change, Solve—when you need to solve a problem, New—when you are learning something for the first time, and More—when you are expanding your knowledge.
When learning is designed against these moments of need, job performance not only becomes more effective, but the performer gets more done—quicker and with minimal disruption and frustration. By addressing these moments effectively, organizations can optimize learning outcomes and drive tangible results in the flow of work.