5 Moments of Need

The Future of L&D: Performance, AI, and Business Impact

What does true learning engagement look like—and why is it about much more than course completions and attendance metrics?

In this episode of the Performance Matters Podcast, Bob Mosher sits down with Dr. Becky Willis, author of Seven Steps to Better Learning Engagement: Driving Business Results, to explore how Learning & Development must evolve from a training-focused function to a strategic business partner.

Drawing on her experience as an executive, learning leader, and CLO, Becky shares practical insights on gaining executive buy-in, aligning learning initiatives with business goals, and shifting from content creation to performance consulting. Together, Bob and Becky discuss why traditional training approaches are losing relevance, how AI and modern learning technologies can enable performance at scale, and what competencies learning professionals need to remain valuable in a rapidly changing workplace.

Whether you’re a learning leader, instructional designer, performance consultant, or business executive, this conversation offers a practical roadmap for creating learning experiences that drive measurable impact and enable performance in the flow of work. Listen or download the episode today!

 

Have questions about this content or another resource on the site? Let us know!

Use this form to let us know you’re interested in scheduling a call with a member of the team. We’re always happy to discuss your current, future, or aspirational initiatives in real-time.

For more 5 Moments of Need resources, visit our website, join the conversation, and subscribe to this podcast so as not to miss a single episode.

Copyright © 2026 by APPLY Synergies, LLC | All Rights Reserved. 

Listen To More Episodes