In this energizing start to the new year, Bob Mosher sits down with Dr. Conrad Gottfredson and Josh Cavalier for a candid, future-facing conversation about the unprecedented acceleration of AI—and what it means for workflow learning, performance support, and the 5 Moments of Need®.
Together, they unpack the tension and opportunity of 2026: a year defined by rapid innovation, shifting job roles, evolving workflows, and a growing need for L&D to step into true strategic partnership.
You’ll also hear a preview of the upcoming AI Intensive for Workflow Learning Workshop and why it’s designed to give learning professionals a practical, realistic line of sight into how all of this connects.
If you’re navigating AI, performance, or workflow learning in 2026, this episode offers clarity, grounding—and a whole lot of possibility.
Tune in today and take a thoughtful step into the year ahead.
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