5 Moments of Need®
Designer Certificate Program
Become a 5 Moments of Need Designer!
As the official North American partner for Consulting Services and the 5 Moments of Need Academy, we leverage the latest methodology, tools, templates, and curriculum offered by 5 Moments of Need to create complete learning solutions.
Take the first step towards a new paradigm by enrolling in our program and equipping yourself with the tools to shift from a training-centered approach to a performance-focused mindset.
Program Details
Course Length: Five, 4-week cycles (approximately 5 months)
Class Size: 12-24 people
Prerequisites: None
You Will Learn About:
How You Will Learn
Our course provides a unique blend of interactive and self-study sessions. Each cycle includes:
You’ll also have the opportunity to work with a personal coach who is an expert in the 5 Moments of Need framework. Through this “Learn by Doing” approach, you will create a proof of concept using your own content.
Who Should Attend
Your 5 Moments of Need Coaches

Chris King

Matt Brooks

Donna Audritsh

Meghan Castillo

Bill Hickey
What Our Participants Are Saying
"Adopting the 5 Moments of Need methodology fundamentally changed the relationship our L&D group has with its clients and the value we bring to them. The real business problems are identified faster, learning solutions are more targeted and better balanced, resources are able to be spread further, and results are easier to pinpoint."

Certified 5 Moments of Need Designer
"Critical Skills Analysis has given us what we need to optimize our training effort. We’ve reduced our training time and increased our effectiveness because of it."

"I use the skills and knowledge gained in the course every day. The process of certification helped me turn the corner in my Performer Support expertise."

"We were attempting to apply the 5 Moments of Need methodology prior to participating in the course. The course definitely made us more proficient and consistent."

Policies and Cancellations
Full participants have the duration of the certificate program +30 days to complete all assignments satisfactorily to earn the certificate. This provides access to the course-specific EPSS for an additional 3 months as well. If a participant requires time to complete the course beyond the 30-day grace period following the final live session of the course, they can purchase additional time and coaching for $600/month. See extension details.
Refunds
Paid participants may request and receive a full refund (less $100 processing fee) if cancellation notice is given 30 days or more in advance of the class.
Paid participants may request and receive a 50% refund if cancellation notice is given between 5 and 30 days before the start of the class.
No refunds are granted within 5 days of the start of a class.
A group of more than 5 from the same company registering and paying at the same time is eligible for the discounted rate of $1795/pp.
Please Note
Participants who successfully complete the program will be authorized to represent themselves as having completed The 5 Moments of Need Designer Certificate and to use the practices, resources, and examples obtained during the course. They will NOT be authorized to teach these practices to others (inside or outside of their organization), nor share specific practices, resources, and examples without acknowledgement of APPLY Synergies’ copyright. They are not authorized to modify these practices, resources, and examples in an effort to remove the copyright or represent them as being their unique practices.




