The 5 Moments of Need
North American Academy
Elevate your learning game by mastering the art of designing for the
5 Moments of Learning Need: New, More, Apply, Solve, and Change.
5 Moments of Need®
Designer Certificate Program
Become a 5 Moments of Need Designer!
Our comprehensive, live, online certificate program provides a rigorous, hands-on, engaging approach to learning the 5 Moments of Need framework.
This course will empower you with the skills and knowledge to shift your mindset from training to performance and teach you to deploy workflow learning that will improve on-the-job behavior and enhance performance outcomes.
Become a 5 Moments of Need Designer Today!
AI for Workflow Learning Intensive Workshop
Enabling the 5 Moments of Lightspeed!
In this interactive workshop, you’ll learn how to write prompts, produce stand-alone GPTs/GEMs, develop workflow automations and multi-modal agents —guided by the 5 Moments of Need® methodology—to create performance-first assets at scale and speed.
You’ll build your own prompt library focused on workflow learning, explore how to generate high-impact content like tasks, supporting knowledge, job aids, and checklists, and design a complete learning path aligned to business objectives.
When you leave, you won’t just understand how AI can support your workflow learning strategy—you’ll be able to do it. From defining tasks to generating learning assets, you’ll walk away ready to enable performance at the speed of change.
5 Moments of Need®
Performance Consulting Workshop
The Future of Learning Isn’t Training—It’s Performance.
Move from order taker to strategic partner. The 5 Moments of Need® Performance Consulting Workshop gives you the tools for partnering with key stakeholders to determine optimum measurable solutions to performance challenges.
The workshop equips learners with strategies to close skill gaps in the flow of work, maximize efficiency, and improve retention. Participants will also gain experience using the ADAPT principles to design effective solutions, along with the ability to assess business impact, identify learning needs, and deliver performance-driven recommendations.
ADAPT to Workflow Learning: Leveraging the 5 Moments of Need® EnABLE Methodology
Bring Your Traditional Courses Into the Workflow
ADAPT is a set of proven instructional design principles that, when applied to traditional courses, extends the learning started in those courses into the workflow, meeting all 5 Moments of Need.
You will not only develop relevant work examples with a plan to justify and implement workflow learning in your own work environment, but you will also have access to resources that will help you continue to learn in your workflow.
5 Moments of Need®
Designer Certificate Alumni Program
Congratulations on becoming a 5 Moments of Need Designer!
Join your fellow 5 MoN Designers in this private cohort to network and grow your skills! Access tips, tools, best practices, guidance, and discussions around key 5 MoN issues.
Let’s Talk
Schedule a consultation today to create a customized plan that caters to your organization’s distinctive needs.