Delivered over two days, our workshop consists of two synchronous virtual sessions, 2 hours each. You’ll be required to do pre-work before each session, which will involve small-group discussions and experiential learning of the foundational principles behind the 5 Moments of Need.
At the end of the workshop, you’ll be able to describe the potential impact workflow learning can have on an organization. You’ll also gain experience with the five different learning moments people encounter, and insights into how you can better support them in your environment.
That’s not all! You’ll also be able to explore additional foundational workflow learning concepts, including how to do a Rapid Workflow Analysis (RWA), complete a LEaP plan, design and build a Digital Coach and Targeted Training, adapt ILT to virtual workflow learning, and measure for organizational impact.